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Welcome to NACM Connect. We are a trade association for commercial credit professionals. Virtually every business transaction that concerns another business involves credit, so NACM Connect provides services and information to assist its members in all facets of their work activities. The association offers credit groups, credit reports, credit references, credit application processing, collections services, credit law information and more. In addition, NACM Connect provides education opportunities in credit, collections and related matters. Working toward the continuing professionalization of the credit management field is a continual high priority process. NACM Connect is an Affiliate of the National Association of Credit Management.
Upcoming Events
12mar9:00 am10:30 amGrand Rapids - RoundtableGrand Rapids - Roundtable
Event Details
Registration is Closed. Topic: – What are KPIs?– Are KPIs and metrics the same thing?– What are the most common
Event Details
Registration is Closed.
Topic:
– What are KPIs?
– Are KPIs and metrics the same thing?
– What are the most common KPIs?
– Collection Process, Software, Strategies
– Managing different work styles and identifying employee’s strengths and
weaknesses.
Moderator: Lacie Porter/National Nail Corp.
Location:
National Nail Corp.
2964 Clydon Avenue SW
Grand Rapids, MI 49509
Date:
Wednesday, March 12, 2025/9:00 a.m – 10:30 a.m E.T.
For More Information:
Please contact Kelly Hall at kelly.hall@nacmconnect.org or 317.225.4281.
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Time
March 12, 2025 9:00 am - 10:30 am ET(GMT-04:00)
Location
National Nail Corp.
2964 Clydon Avenue SW, Grand Rapids, MI 49509
Event Flyer
Organizer
12mar11:30 am1:30 pmRoundtable Discussion - Cincinnati, OhioCash Forecasting Tools/Strategies & KPIs
Event Details
Registration is Closed. Roundtable discussions are a great opportunity to review, discuss, question, and learn best practices with credit professionals of countless experience
Event Details
Registration is Closed.
Roundtable discussions are a great opportunity to review, discuss, question, and learn best practices with credit professionals of countless experience and backgrounds, across various industries and company sizes.
Discussion Topics:
Are KPIs and Metrics the same thing?
What are the most common KPIs?
Mental Health in the Workplace-What are companies doing for their employees?
Cash Forecasting Tools/Strategies
Moderator:
Terri Eggebeen, Fechheimer Brothers Co.
COST:
$30 members | $60 non-members
One coupon per person is valid. Lunch included. Attendance at this roundtable discussion is worth .2 Continuing Education Units/CCE Recertification points.
All payments must be received one week prior to the meeting date.
Cancellation Policy: Cancellations must be received in writing via fax, email, or mail no later than one week prior to the meeting date to qualify for a full refund. Cancellations received later than one week prior to the meeting date DO NOT qualify for a refund of registration fees. Sorry, phone cancellations cannot be honored. If you have any questions, please email info@nacmconnect.org.
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Time
March 12, 2025 11:30 am - 1:30 pm ET(GMT-04:00)
Location
Fechheimer Brothers Co.
4545 Malsbary Road, Cincinnati, OH 45242
More Info
Event Flyer
Organizer
13mar9:00 am4:00 pmCredit 102 - Elkhart, INIn-Person
Event Details
Credit 102 is an intermediate-level program designed for inquisitive credit personnel who wish to exceed the basics of credit management. This professional educational program examines the underlying
Event Details
Credit 102 is an intermediate-level program designed for inquisitive credit personnel who wish to exceed the basics of credit management. This professional educational program examines the underlying knowledge required to successfully function and advance in today’s ever-changing credit department.
Instructor:
Stu Boswell, CBF
Mid City Supply Co., Inc.
Curriculum
• Legal issues and out-of-court settlements
• Negotiable instruments
• Bankruptcy
• Financial statements
• NACM Education and what it can do for you
Credit 101, 102, and Credit 103 are interactive and invite the class to give real-world examples of the credit department environment. In each class, NACM Connect provides a textbook for each student to take back to the office and use as a reference guide. The intention of these courses is to teach students about credit and prepare them for the workplace. These classes also set the stage for continuing education in future seminars and Institute of Credit classes, in which students prepare to earn their professional designation.
Members: $210 (per class)
Two coupons are valid per person
Non-Members: $420 (per class)
All classes are from 9 a.m. – 4 p.m. EST (Lunch included)
All registrations for NACM Connect educational events are taken online at nacmconnect.org. While registering online, you will have the opportunity to choose your payment method. We are happy to take a credit card online or invoice you. You will also have the opportunity to apply coupons as allowed.
PLEASE NOTE:
• Payment must be received one week prior to the class date
• “No Shows” will be responsible for the full amount
• Classes subject to cancellation based on enrollment
• 0.6 CEUs available
Cancellation Policy:
Cancellations must be received in writing (via fax, email or mail) no later than one week prior to the class date to qualify for a full refund. Cancellations received later than one week prior to the class date do not qualify for a refund of registration fees. Sorry, phone cancellations cannot be honored. A 20% surcharge applies to late registrations and rebooking. If you have any questions, email info@nacmconnect.org.
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Time
March 13, 2025 9:00 am - 4:00 pm EST(GMT-04:00)
Location
Mid City Supply Co., Inc.
940 Industrial Parkway, Elkhart, IN 46516
Organizer
13mar10:00 am11:00 am2025 Legal Symposium100% VIRTUAL
Event Details
NACM Connect and the Commercial Law League of America are happy to announce the agenda for the 2025 Legal Symposium. The program will be 100% virtual this
Event Details
NACM Connect and the Commercial Law League of America are happy to announce the agenda for the 2025 Legal Symposium. The program will be 100% virtual this year and the sessions will be recorded, so if you can’t attend live, you can still access the presentations from our esteemed speakers.
The Topics:
March 6, 10:00 a.m.
Primer for Credit Managers: What Every Credit Manager Needs to Know About Managing a Distressed Credit Prior to and During a Bankruptcy Proceeding
Salene Kraemer, Esq., MBA, CTPD
Delve into the intricate dynamics of managing credit risk when a customer faces financial distress. We will explore proactive measures that can be implemented prior to a bankruptcy filing, as well as best practices for maintaining relationships and minimizing losses during the bankruptcy process. In this session we will cover:
• Bankruptcy and non-bankruptcy options for distressed businesses.
• Basics of a chapter 11 proceeding from both the creditor and debtor perspective.
• How to protect a claim prior to a bankruptcy
• How to protect a claim during a bankruptcy
• Issues that can arise during a case
• Discuss collection strategies
March 13, 10:00 a.m.
Fraud is Everywhere: From Credit Application to Payment
Wanda Borges, Esq.
Fraud impacts the commercial trade credit industry, from the initial credit application to payment. Beginning with the legal definition of fraud, this program has been prepared to equip the credit professional with the knowledge to detect, prevent, and address fraud in the commercial trade credit industry. Beginning with the legal definition of fraud, the presentation will include the following points:
• Types of Fraud
• Key Indicators of Detect Fraud
• Red Flags in Credit Applications and other documentation
• Best Practices for Fraud Prevention
• Some Case Studies will be Presented
March 20, 10:00 a.m.
Unclear Contract Terms
Tim Wan
It’s time for everyone’s favorite game show: Unclear Contract Terms! So many cases are litigated and so many disputes happen, not because of someone’s failure to perform, but because the parties never had a meeting of the minds. We will discuss various terms that are used in business and have been used in business transactions, which are debatable, arguable vague and unclear, and we will cover what more precise language can be used. Think about terms like “ASAP” or “Bi-Monthly”.
March 27, 10:00 a.m.
Navigating Lien Rights In Bankruptcy
Bruce S. Nathan, Andrew Behlmann, and Michael Papandrea, Lowenstein Sandler LLP’s Bankruptcy and Restructuring Group
Most states have enacted laws creating materialmen’s and mechanics’ liens in favor of suppliers of goods and services for construction projects. This program focuses on a creditor’s ability to obtain, preserve, and enforce its lien rights where a customer in the construction supply chain files for bankruptcy. The speakers will discuss:
• Differences among state laws governing the creation, perfection, maintenance, and enforcement of lien rights;
• The impact of a bankruptcy filing, including the automatic stay, on lien rights and related remedies;
• Strategies to protect lien rights, including how inaction risks loss of lien rights in connection with chapter 11 DIP financing, a bankruptcy sale, and a chapter 11 plan.
• Special defenses that a lien creditor can assert when confronted with a preference claim.
Pricing:
Attend live webcast:
$179 Members
One coupon per person is valid.
$358 Non-Members
Access to recordings only:
$149 Members
One coupon per person is valid.
$298 Non-Members
Sessions will be presented on Zoom. All times are Central Time.
Questions?
Contact Lillian Novak at lillian.novak@nacmconnect.org or call 847.483.6478.
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Time
March 13, 2025 10:00 am - 11:00 am CT(GMT-05:00)
Location
Zoom
Future Event Times in this Repeating Event Series
Organizer
What Members Are Saying...
Featured Program

Grab a Cup & Join Us
Come and be a part of something exciting! Coffee with Connect allows you to meet with other members and participate in collaborative interactive discussions about subjects relevant to you as credit professionals. Coffee with Connect is a benefit of your membership with NACM Connect and will take place on Zoom as a monthly virtual event.
Previous Event Topics
- Arbitration, Mediation, Litigation, Oh My!
- Workplace Behaviors and Tools to Self-Manage, Engage, and Effectively Communicate with People at Work
- From Credit Applications to Bad Checks to Outright Stealing and Beyond, What Types of Fraud are You Seeing and How Are You Handling It?
- How NACM Connect Members Use Credit Reporting Services & Partnered Resources
- Personal Enrichment and Communication
- Hot Topics in Bankruptcies
- Portfolio and Credit Department Size

FALL CREDIT CONFERENCES
2024 Fall Conferences are here with ReConnect Live! Join us in person to learn and connect with other credit professionals. During this event, you will have the opportunity to participate in educational sessions that explore various and current topics, network with others, and discover new products and services our partners are offering.
Come and join us for a fun and educational time at ReConnect Live this fall.

WHY YOU SHOULD ATTEND
We are in a time of change in our world and this impacts the way credit professionals do their job. At the ReConnect Live Credit Conferences, you will learn about industry changes that are happening right now from esteemed speakers within the credit industry.
We hope that by attending ReConnect Live you will create new relationships, grow existing ones, and expand your knowledge in your credit education. ReConnect Live will allow you to earn Continuing Educational Units and recertification points for learning and attendance at an NACM Sponsored event.

YOUR REGISTRATION INCLUDES:
- General sessions
- Continental breakfasts and buffet lunches
- Networking receptions
- Exhibit hall entry and contests
- Morning and afternoon breaks and refreshments
- One or Two full days of concurrent educational sessions
Download each event’s meeting attendee guide for full details. Visit our Conferences pages for more updates as we get closer to the events.
Other Programs
Highlighting some of the best programs for credit professionals:

Institute of Credit
Founded in 1973, the NACM Connect IOC (Institute of Credit) is the association’s education source set up to conduct formal education programs in the field of business credit management with a view to professional designations.
The InterConnection
NACM Connect members can interact with each other in our online community. Share best practices, inspiration, tips, and ideas. Post questions to members of your group, participate in discussions, get advice and network. Communicate through your preferred channel across the web, SMS and email.

Careers in Credit
Careers In Credit offers services to help credit professionals and employers maximize their potential for success. Featuring industry-leading jobs that target both veteran and new credit managers, CIC is your premier job resource.