Roundtables
NACM Connect is now offering roundtables as part of our education and training initiative. We will help you keep up with your professional development one-hour at a time. Roundtable topics include issues and developments important to credit professionals. If you have any questions about NACM Connect roundtables please contact us at info@nacmconnect.org or call 847-483-6400.
NORTHERN ILLINOIS
In-Person
March 19
Latest Developments in Credit Card Surcharging
Presenter:
Matt Fluegge
Worldpay
Vernon Hills, IL
INDIANA
Elkhart, IN
In-Person
May 7
The Basics of Financial Statement Analysis
Moderator:
Stu Boswell, CBF
Mid City Supply Co., Inc.
MICHIGAN
Livonia, MI
In-Person
February 21
(Registration is Closed.)
- Invoice and Payment Portals
- Credit/Collections of small outstanding balances
- Options when outstanding balance is too small for legal/collection agency.
- Secure collections
- How to avoid fraudulent purchases and payments – collecting safely in an electronic world.
Moderator:
Jason MacDougall, CBA
Behler-Young Company
Grand Rapids, MI
In-Person
March 12
(Registration is Closed.)
- What are KPIs?
Are KPIs and metrics the same thing? - What are the most common KPIs?
- Collection Process, Software, Strategies
- Managing different work styles and identifying employee’s strengths and weaknesses.
Moderator:
Lacie Porter
National Nail Corp.
NEW ENGLAND
Concord, NH
In-Person
May 7
How to Speed Up Slow-Paying Clients
Guest Speaker:
Rhonda Sargent, President
Lamont, Hanley & Associates, Inc.
OHIO
Beachwood, OH
In-Person
July 25
(Registration is closed.)
Pain Points…Deductions, Portals, Cash App, Working with Sales, and Credit Card Fees
Moderator:
Valerie Ristau,
Synthomer, Inc.
Bedford Heights, OH
In-Person
February 19
(Registration is closed.)
- Systems and Services used for day-to-day department efficiency
- Fraud-Experiences and Outcome
- Economic Outlook – What do you see for your industry?
Moderator:
Ryan Steiner
Olympic Steel, Inc.
Columbus, OH
In-Person
October 29
(Registration is Closed.)
Credit Card Policies and Practices
Credit Reports – Who do you use
and why?
General Open Discussion
Moderator:
Kim Bulger, CBA
Cincinnati, OH
In-Person
March 12
(Registration is closed.)
- Are KPls and Metrics the same thing?
- What are the most common KPls
- Mental Health in the Workplace – What are companies doing for their employees?
- Cash Forecasting Tools/Strategies
Moderator:
Terri Eggebeen
Fechheimer Brothers Co.
PENNSYLVANIA
Via Zoom
July 17
Keeping Yourself & Your Business Safe and Sane Online
Guest Presenter:
Ron Woerner
Technology Professor
Bellevue University
WISCONSIN
Milwaukee, WI
In-Person
December 13
The Softer Side of Credit Management: The Importance of Soft Skills in an Analytical-Driven World
Craig Simpkins, CCE, CICP,
Director of Finance Transformation, Johnson Controls, Glendale, WI
Fox Valley, WI
In-Person
May 29
Latest Developments in Credit Card Surcharging
Guest Presenter:
Matt Fluegge
Worldpay
The May 29 Fox Valley Wisconsin Breakfast Roundtable is Sold Out. If you would like to be placed on the Waiting List, please contact Frank Schetski at frank.schetski@nacmconnect.org.
Wausau, WI
In-Person
July 12
Artificial Intelligence and the Credit Department
Guest Presenter:
Brian Jackiw
Tucker Ellis LLP
